- 14-Days FREE Returns -

- FREE HK delivery above HK$199 -

- Worldwide Shipping is Available now -

Returns Policy

In order to provide you with the best possible online shopping experience, TPAGES Mall maintains a 14-day worry-free return policy. If for any reason you are not 100% satisfied with your purchase, you can return your order for a full refund or exchange.

  1. You can return your order within 14 days from the date of product delivery.
  2. Products must beunused, unworn and in original condition, with all tags attached, and must be returned in the original undamaged box and/or packaging.
  3. Due to hygienic reasons, all personal care items such as socks are final sale and will not be accepted for return. 
  4. Once received, we'll process your return and issue a refund to the original payment method. Learn more about when your order refund(1).

 

(1) TPAGES Mall Refund Information
Your TPAGES Mall order refund includes the cost of products purchased and applicable taxes, unless otherwise specified. Shipping charges aren't refundable, unless you received the wrong order or products were damaged in transit.

You'll receive an email notification when your return has been received or your order has been cancelled. We'll submit a refund to your original payment method within four business days.

The availability of your funds is determined by your financial institution's policies. Contact your financial institution to determine when they'll make your refund available. Please allow up to two billing cycles for the refund to appear on your statement.

 

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